Information.
We connect the documents, records and systems an application needs. We establish which sources are relevant and how to use current information.
Connect what your company knows to what AI can do.
Your organisation’s knowledge is spread across systems, documents, conversations and people. Your teams know where to look, which information to trust and how the work should be done. AI needs that context too.
Capisoft builds your Company Brain: a shared AI foundation connected to the knowledge, systems and business rules your organisation runs on. Your people can ask questions and get help with their work. The agents we build on top can use that same foundation to carry out defined tasks.
For large businesses, enterprise organisations and government.
The model is powerful. Your business knowledge makes it useful.
Ask an AI model to respond to a customer. It can write a convincing message. But does it know the customer’s history, the current agreement and your policy for making an exception? Does it know when to act and when to ask someone for approval?
That knowledge may be in a CRM, an old email thread, a support ticket or the head of the person who handles these requests every day.
We find out how the work actually happens. Then we make the relevant information and rules available to the AI applications we build. That is how AI moves from giving an answer to helping complete the job.
Ask a question. Get somewhere with the answer.
- “What did we agree with this customer?”
- “Why are these cases taking longer?”
- “What changed in our results last month?”
- “Prepare a summary for tomorrow’s meeting.”
Company Brain helps your people work with information from the company sources connected to it. They can find answers, explore results, prepare reports and think through how a process could improve.
They spend less time assembling the full picture themselves. They remain responsible for how they use it.
Company knowledge is more than a collection of files.
Ways of working.
We map the steps and decisions that make a process work, including the rules people apply but may never have written down. This gives AI more to work with than a search result.
Access and oversight.
We define what each application may use or do, and where a person needs to check, approve or take over.
The right AI models.
We compare suitable models for each task, looking at the quality of the result, speed, cost and requirements for handling data. We can work with models from Anthropic, OpenAI, Google, IBM and others.
Together, these parts give your organisation a foundation for AI that can work with its own knowledge and processes.
Give an agent a job — and the context to do it.
An agent handling customer requests needs more than an instruction to “answer emails”. It needs to recognise the request, find the right customer information, apply the relevant rules and know what to do next.
Company Brain provides access to that context. Capisoft builds the agent around a clear role, connects the systems it needs and defines the actions it may take.
One agent might prepare a response. Another might check a document, update a case or move work to the right team. When a situation calls for human judgment, the agent can pass it on with the relevant information already gathered.
Start with one useful agent. Build on the same foundation as new opportunities emerge.
From a customer request to the right next step.
Today
A request arrives. Someone reads it, searches the CRM, checks an agreement, asks a colleague, writes a reply and updates the case.
With Company Brain
An AI application gathers the relevant information, follows the process designed for that request and prepares the next step. It can complete agreed routine actions. If the case needs a decision, it goes to a person with the context already assembled.
Less time finding and moving information. More time for work that needs your people.
Build the foundation around work that matters.
We begin with your goals and the processes you want to improve. We speak with the people doing the work, look at the systems they use and map the information and decisions involved.
Then we show the current process beside a proposed way of working with AI. We assess the expected value, development effort and time to delivery for each opportunity.
Together, we choose where to start. We build the connections, rules and first application that use case needs, test them in practice and expand based on what creates value.
A useful first application. A foundation for what comes next.
As the work changes, the foundation can change with it.
Policies change. Customers ask new questions. Teams discover better ways to handle a process.
Built to keep improving.
We design Company Brain so connected information, rules and applications can be maintained as your organisation evolves. Where outcomes are available, they can help your team see what works, what needs attention and which opportunity to tackle next.
That gives you a practical path from one AI application to wider use across the organisation.
What could AI do if it understood how your company works?
Tell us what your team spends time searching for, which process still depends on manual steps or what job you would give an AI agent.
We’ll help you find the opportunity, estimate its value and build the Company Brain and applications needed to make it work.