The story of Ayvens
In a pilot, Capisoft indexed the work instructions and contract documents and built an assistant that answers staff questions from them.
The challenge
Ayvens staff work from many instructions: lead entry in Salesforce, re-lease calculations, SEPA, My Ayvens. Finding the right step took time.
What we built
Document-grounded answers
Work instructions and contract documents indexed, so answers come from Ayvens' own procedures.
Manage what the AI knows
An admin view to see and manage every instruction the assistant has indexed.
Answer scoring
Answers are scored so the team can see where the assistant is strong and where it needs more.
Want something like this for your organisation?
Tell us what you have in mind, in your own words. We ask a few questions and shape a first concept with you.
Rather talk to a person straight away?
The results
Staff get the procedure they need in one question, grounded in the official instruction.