Tell us the job. We’ll help you design and build the application.
A request to handle. A document to check. A process to keep moving. A decision that needs the right information.
Capisoft builds AI applications around the work your teams do every day. We connect them to your company knowledge and systems, define what they may do and make sure people stay involved where their judgment matters.
For large businesses, enterprise organisations and government.
“Use more AI” is difficult to act on. “Handle incoming support requests and send complex cases to the right person” gives us something to design, build and measure.
We start with the job:
What triggers the work?
Which information is needed?
What decisions have to be made?
Which actions can AI take?
When should a person step in?
What would a better result be worth?
Then we build the software around the answers.
Give an agent a defined role. It could read and assess incoming requests, check information, prepare documents, update a system or support a team’s decisions.
We design its knowledge, tools and boundaries for the job it needs to do.
Many tasks begin in one system and end in another. We connect the steps between your people, tools and data so routine work keeps moving and teams can see what needs their attention.
We build the screens, dashboards and internal tools people need to work with AI: reviewing its output, approving actions, tracking progress and understanding what is happening.
Sometimes the right solution is one focused agent. Sometimes it is a connected application used across several teams. The work determines what we build.
A request arrives by email. Someone reads it, looks up the customer, checks an agreement, finds the right policy, writes a reply and updates the CRM. A colleague handles the exceptions.
The application identifies the request, gathers the relevant information and follows the process agreed with your team. It can prepare a response, complete permitted routine steps and update the case. When it encounters an exception, it sends the work to a person with the context already assembled.
The aim is to remove unnecessary manual steps while giving your team a clear view of what the application has done.
A support agent that assesses questions, prepares answers and routes cases that need specialist attention.
A sales agent that prepares for meetings, brings together account information and helps keep the CRM current.
An operations agent that checks incoming documents, identifies missing information and moves work to the next step.
A finance agent that gathers the information needed to review an invoice and flags cases that do not match the agreed rules.
A management application that brings together relevant numbers and helps a team investigate changes in performance.
These are starting points. We design the application around your process, systems and people.
An AI model may be able to write a response or analyse a document. To carry out work inside your organisation, it also needs to know which information is relevant, which rules apply and what it is allowed to do.
That is what your Company Brain provides. Capisoft connects the relevant knowledge, systems and processes, then builds applications that can use that foundation.
As you add applications, they can draw on the same connections and business context where appropriate.
We can work with models from Anthropic, OpenAI, Google, IBM and others. For each application, we compare suitable options for the quality of their results, speed, cost and requirements for handling data.
We combine the chosen models with the necessary integrations, business rules and human review. Your team gets software designed to perform a job within your organisation.
Before development, we look at how the work happens today. How often does the task occur? How much time does it take? Where do delays or errors arise? What could AI handle, and what would still need a person?
We show the current process beside a proposed process with AI. Then we estimate the potential value, development effort and time to delivery.
That gives you a clear first application and a roadmap for what to build next.
We agree on what the application should do and what a successful result looks like.
We identify the information, systems, rules and people involved in the process.
Our team develops the application and tests it against agreed requirements and real examples from the work.
We review what happens in practice, refine the application and decide which opportunity to tackle next.
Throughout the process, your people know what AI is doing and where they remain responsible.
It might be a task your team repeats every day. A workflow that gets stuck between systems. An application you have imagined but have not had the team to build.
Tell us what the work involves. We’ll help you shape the solution, estimate its value and build it around your organisation.